From the Facebook application tap the three lines in the right-hand corner.A login dialog from Facebook will open in a new window.ĥ. Click "Facebook" on the left menu and then click "Facebook pages".Ĥ. Click "Configuration" on left hand side menu in main application screen.Ģ. Only users that are logged in can connect Facebook pages with LiveAgent.ġ. The LiveAgent application can connect witth Facebook pages to fetch page posts, comments and messages.Īfter somebody writes a post, comment or message to Facebook page, it should appear in the LiveAgent application as a new ticket within a few seconds. The list of Pages should be displayed after a click on the connect button in the LiveAgent application. We need this permission to read and display list of Pages a person manages to connect chosen one into LiveAgent application. The details form looks similar, and you can use this text in the text area: Facebook reviewers no longer accept the video we recorded. Please record your own video similar to file VIDEO_FB_LA_connect.mp4 which you can find at the end of this guide. LiveAgent does not prefill the text area. Please note, that in video the text is pasted into the textbox from the clipboard. Go back to LiveAgent's " Tickets" screen and your message will appear here in the form of a ticket. Click on the "Send message" button and write any message to your Facebook page.ġ1. Now the Facebook page should be connected with LiveAgent.ĩ. Select the Facebook page you want to connect and connect it with LiveAgent by clicking the "Connect" button.Ĩ. Next, a list with available Facebook pages will open.ħ.
Fill in the login credentials and then click "Log in."Ħ. A login dialog to Facebook will open in a new window.ĥ. Then on the "Facebook pages" screen you can connect your Facebook page via the "Connect Facebook page" button.Ĥ. From the "Configuration" screen click "Facebook" and "Accounts" under "Facebook."ģ. Inside LiveAgent, click "Configuration" on the left-hand side menu in the main application screen.Ģ. Only logged in users can connect Facebook pages to LiveAgent and read the messages received.ġ. The LiveAgent application can connect with Facebook to fetch page messages through webhooks.Īfter somebody writes a message to your Facebook page, it will appear in the LiveAgent application as a new ticket within a few seconds.
0 kommentar(er)
